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Sage CRM MME is an easy to use,
fast to deploy, feature rich,
low cost of ownership CRM
solution, designed to introduce
the real benefits of CRM to
middle sized companies. Sage CRM
MME aggregates individual and
group efforts across sales,
marketing and support teams,
making people and companies more
efficient at their roles. It
links all departments to a
single system that is deployed
across an Internet architecture
that inherently provides
efficiencies in terms of
deployment, maintenance and
access. Sage CRM MME allows
for the pooling of all
transactions and communication
history into a single screen,
giving you a 360 degree view of
your customer.
Sage CRM MME Can
Help Your Company to :
- Improve Sales
Performance with tools that
help sales professionals
find and retrieve vital
information quickly and
easily. Sage CRM MME
provides a snap shot of the
sales cycle from first
contact to final sale,
allowing sales teams to
effectively analyse and
manage the sales pipeline.
Quotes and orders can be
easily created and saved so
they can be pulled again in
the future, saving time to
sell not on administration.
- Manage and track every
element of your campaign.
View activities, objectives,
leads generated and lead
follow-up. You can drill
down to specific activities
within a campaign including
communications,
opportunities, responses,
budget, actual cost and list
of prospects. This in-depth
view of your campaigns
allows you to eliminate the
guesswork and put your
company’s marketing
resources to their best use.
- Resolve customer issues
efficiently by providing
customer service
professionals with
user-friendly tools to
access relevant customer
data including purchases,
call and escalation
histories, interactions,
emails and documents sent
and received. Armed with
this customer knowledge they
can handle customer queries
more efficiently, which in
turn enhances and
strengthens the customer
experience whilst improving
job satisfaction.
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